If you are dissatisfied with your order for any reason, you can return your items for a prompt exchange. Refunds for items returned will be in the form of a credit redeemable on your next purchase. The original shipping and handling charges are not refundable. If you have an exchange that is due to an item we shipped you incorrectly, no additional shipping charges will be incurred. Although if you are exchanging an item because you simply changed your mind, additional shipping or handling charges will be incurred. Please mail your package in a prepaid, insured, traceable method to the address below. [Wholesale Situation] [116 Cumberland Street] [Memphis,TN] [38112]